Questions about the massages and treatments offered in our Amerispa and Moment Spa centres
  • How can I book a treatment?

    You can book your treatments by phone at 1-866-263-7477 or by calling the spa you wish to visit directly.

  • How can I book a treatment online?

    You can make a reservation request directly on our website here. In which case, a receptionist will contact you to confirm your appointment.

  • What time should I arrive at the center for my appointment?

    We ask that you arrive 15 minutes before your appointment so that you have time to get ready and relax before the start of your treatments. In order to respect the reservation schedule of all our guests, please note that your treatment may be shortened if you arrive late to your appointment.

  • Can I get a receipt for insurance purposes?

    All our therapists are accredited by a professional order. Upon request, a receipt for insurance purposes will be issued for all massage therapy treatments. Please note that a receipt may only be claimed by the person receiving the massage.

  • What are the cancellation policies?

    Your treatments and services are reserved especially for you. If you need to cancel or reschedule your treatments, please notify us at least 24 hours prior to your appointment to avoid penalty fees.

  • Where can I leave my personal belongings when I arrive?

    Our treatments and services are provided by health and beauty professionals in the utmost respect for your intimacy. Upon your arrival, you will be assigned a locker, a bathrobe and sandals.

  • How can I leave a tip for my therapist?

    If you appreciated the treatments provided by your therapist, you may leave a gratuity at your discretion using an envelope available at the spa’s reception desk.

Questions about our Cantley and Morin-Heights Nordic spas
Other useful information